Live chat assistant jobs have become an increasingly popular remote work option, especially for those who prefer providing customer service without having to be on phone calls all day. This beginner’s guide delves into what it takes to become a live chat assistant, the opportunities available, and the pitfalls to avoid.
What is a Live Chat Assistant Job?
A live chat assistant job focuses on providing customer service through online chat systems on websites and social media. As a chat assistant, you might answer questions, promote products, and offer deals. You also need a reliable computer and internet connection. In some cases, companies provide the required equipment, but freelance positions often require you to use your own.
Interesting Facts About Live Chat Assistant Jobs
These roles are accessible and appealing because they typically don’t require previous experience. Pay can reach up to $35 per hour, making them a good option for those seeking flexible remote work. For instance, companies like Amazon offer these jobs in over 40 countries with pay around $16 per hour, plus benefits. Moreover, The Chat Shop requires its applicants to type 65 words per minute, with an accuracy of 97%, offering about $10 per hour.
Background, News, or Stories
Many people are turning to the internet to find live chat jobs, but not everything is as it seems. Recently, a platform called HireSocial advertised a $35/hour customer service job, which raised suspicions due to lack of reviews. Applying redirect to SocialSailRep, a site notorious for fee scams. This highlights the importance of vigilance in verifying job listings to avoid falling for fraudulent opportunities.
How to Find Legitimate Live Chat Assistant Jobs
For genuine opportunities, check out reliable platforms like Upwork, Indeed, and Fiverr. Social media groups focused on remote work can also provide leads. Best Buy and LiveWorld are reputable companies offering chat support roles, with pay between $11 to $15 per hour. It’s vital to avoid sites requiring upfront payments or offering unrealistically high salaries for entry-level positions.
How to Prepare and Qualify for a Role
Though prior experience isn’t always needed, honing your English writing skills and grasping customer service basics will help. You can practice typing to increase your speed and accuracy, a critical demand in this field.
How to Identify and Avoid Scams
Scams can look legitimate, so always research a company thoroughly. Look for reviews, especially on third-party sites. Red flags include demands for fees, broken links, and unrealistic income promises. If a site like HireSocial seems suspicious, trust your instincts and move on.
In summary, live chat assistant jobs are promising for those looking for remote work, but they require caution. Always research opportunities and be aware of scams. Thanks for reading, and stay tuned for more tips on finding legitimate remote jobs.
